A black and white icon of a cell phone on a white background.
A black and white envelope icon on a white background.
A white background with a gray gradient is a plain white background.
Comprehensive insights

Virtual Networks Operations

Comprehensive insights

Effective Solutions

AppDirect’s VNOC (VEEUE®-powered Network Operations Center) is a proactive managed service that monitors, manages & resolves potential outages & service degradations. VNOC combines VEEUE®, a centralized network management & monitoring platform, with a 24x7x365 Network Operations Center team acting upon alerts to proactively detect, understand & resolve connectivity issues, ensuring maximum uptime. Gain a comprehensive view of your network with real-time insights into the health & status of all connected devices across locations, enabling swift identification & resolution. When service is impacted, a ticket & alert are created, enabling our Network Operations Center to deliver high-touch incident management to resolve your issues quickly.

A group of computer screens with a map of the world on them.

Top Features

Switching department process and technology may seem like a headache, but all team members will benefit. Check out a few of these supported features to see what would greatly benefit your team.

A black and white plus sign in a square on a white background.
Proactive Monitoring

AppDirect's VNOC provides continuous 24/7 monitoring to detect and resolve network issues before they cause disruptions.

A black and white plus sign in a square on a white background.
Real-time Insights

Gain comprehensive visibility into the health of your network and connected devices across locations.

A black and white plus sign in a square on a white background.
Incident Management

High-touch incident management ensures rapid resolution of service disruptions, minimizing downtime.

A black and white plus sign in a square on a white background.
Customizable Solutions

Tailored troubleshooting procedures evolve with your organization, adapting to your unique needs.

A black and white plus sign in a square on a white background.
24/7 Support

AppDirect offers integrated professional services like  management, engineering, and field services.

A black and white plus sign in a square on a white background.
Comprehensive Platform

VEEUE® combines monitoring, analytics, and incident management in one platform for seamless IT operations.

Virtual Network Preferred Vendors

  • VEEUE®

    Proactive managed service monitoring

    AppDirect’s VNOC (VEEUE®-powered Network Operations Center) is a proactive managed service that monitors, manages & resolves potential outages & service degradations. VNOC combines VEEUE®, a centralized network management & monitoring platform, with a 24x7x365 Network Operations Center team acting upon alerts to proactively detect, understand & resolve connectivity issues, ensuring maximum uptime. Gain a comprehensive view of your network with real-time insights into the health & status of all connected devices across locations, enabling swift identification & resolution. When service is impacted, a ticket & alert are created, enabling our Network Operations Center to deliver high-touch incident management to resolve your issues quickly.


    VEEUE® Platform

    VEEUE® is our industry-leading management and monitoring platform built on a foundation of ServiceNow, LogicMonitor, and Sisense. It blends a digital workflow platform, application service monitoring with powerful analytics to deliver best-in-class monitoring, incident management, and business intelligence with actionable insights into your network and compute environment. We designed VEEUE® to be a complete managed services solution that simplifies your complex world of IT.


    Network Operations Center

    As an extension of your IT organization, our NOC team provides 24x7x365 monitoring and resolution of your network environment to ensure seamless operations. Once an alert is raised from the VEEUE® platform, our specialized team of analysts delivers high-touch incident management, leveraging years of experience working with telecom service providers to resolve your issues quickly and efficiently. Leveraging ITIL standards, we’ll work with you to create customized troubleshooting procedures that evolve with you.


    Professional Services

    Through AppDirect you can provide your customers with the project management, field services, engineering, warehousing and staging services that they need to maintain their end-to-end network solution. These add-on solutions are sold alongside the AppDirect VNOC platform, so that your customer only needs one end-to-end source for all of the the tools, monitoring, and services needed to manage their network outages, resolve outages, and stages of network equipment

Connect with our team to build a smarter, more connected future.

Share by: